FHC consultants support clients in developing and implementing customized measurement strategies to support their specific goals.
Freedman HealthCare understands the complex market forces at work in health care and knows how to sift through the data to develop meaningful policy.
Working on behalf of states' attorney generals and others, FHC determines which data is necessary to support a thorough review of a market's cost, quality and value. It then uses the data to understand the competitive forces driving market dynamics.
FHC presents its findings with clarity and at clients' request translates those findings into independent, unbiased policy recommendations.
Performance Measurement and Public Reporting
Drawing from our experience developing and managing private and public reporting initiatives for states, non-profit organizations, providers and health plans Freedman HealthCare provides comprehensive services to help our clients measure and report performance
- Working with clients and their key stakeholders to select measures of quality, patient experience, and efficiency/cost
- Identifying appropriate statistical techniques and benchmarks
- Creating consumer-friendly design and content
- Developing a clear, effective design and layout of reports
Clinical Analytics and Performance Improvement
With data in hand, Freedman HealthCare works with clients to develop clinically-relevant analytics and implement a quality improvement strategy. FHC helps clients utilize quality improvement initiatives, such as CQI or LEAN, to effect change and create a collaborative learning culture within your organization.
Freedman HealthCare helps providers and payer organizations to align financial incentives with outcomes and quality of care. As you explore alternative payment models, we can help you succeed with the Triple Aim and a new sustainable business model.
- Develop quality, utilization, and cost measures and targets
- Create feedback mechanisms to providers, including analytics, dashboards, comprehensive reporting, and incentive programs
Assessment and Evaluation
Freedman HealthCare helps clients analyze their programs and services, and can act as an external evaluator for grant-funded projects. We assist our clients by collecting and analyzing both quantitative and qualitative data to evaluate process and outcome measures. We also develop and present comprehensive findings reports geared for a variety of audiences.
Our services include:
- Assessment and Feasibility Studies
- Instrument Design
- Survey Research
- Data Collection and Analysis
- Product Evaluation for Business Growth
- Report Preparation
Sample clients include:
A non-profit, community-based organization raising awareness of teen dating and domestic violence engaged FHC to conduct a six-month strengths and needs assessment of their program. Specifically, the organization asked FHC to examine assets and gaps in prevention, intervention, and responses to dating violence, sexual assault, and stalking to facilitate the development of effective and comprehensive programs for students. FHC researched existing policies as well as prevention and intervention programs; collected qualitative data from students, parents, and professionals regarding their knowledge and perceptions of abuse; and identified resources and services available to students in the schools and community through a series of stakeholder interviews and focus groups. FHC then synthesized the data and compiled a final report.
Two state-based tobacco control programs contracted with FHC to assess the health plan landscape in order to understand smoking cessation efforts, such as the Quit Line, that existed beyond state-based resources. For each of these states, FHC collected qualitative and quantitative data through stakeholder interviews and an environmental scan, which informed recommendations for the state to pursue.